Categories IVR

Business Continuity & Call Center in lockdown COVID-19

COVID-19 (Coronavirus) Work Continuity Planning and Resources – As we are aware this very crucial time to maintain work continuity, COVID-19 (Coronavirus) Work Continuity Planning and Resources – As we are aware this very crucial time to maintain work continuity, As private sectors and government sectors are asking employees to work from home in less-affected regions to […]

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Categories IVR

IVRguru help contact center transition to a remote agent model Due to coronavirus (COVID-19).

As worldwide concern over COVID-19 (coronavirus) continues to grow, IVRguru is here to help your contact center transition to a remote agent model. Organizations and governments are progressively requesting that representatives telecommute or are moving work to workers in less influenced districts to keep up business congruity and handle enormous swings in association volume during […]

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