Categories IVR

Basic Features of a Robust Call Center Software to Increase Efficiency and Delight Customers

Author Deetya Soft Posted on Posted on
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Business firms over the world attempt to beat rivalry by improving client service. Incorporating a component pressed call Center programming fills in as a viable measure. With media stages like email, visit, telephone calls and content being conglomerated in the digitized condition, it is imperative to have a productive contact Center programming. Aside from improving […]

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Categories IVR

USES OF AUTOMATIC SPEECH RECOGNITION SYSTEM

Author Deetya Soft Posted on Posted on
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Give speedy access to data: Programmed discourse acknowledgment framework is the best accessible innovation in the event that you have clients who need quick access to data. There are numerous conditions when clients don’t really need or need to address a live administrator. This happens when they have brief period or they just require essential […]

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Categories IVR

Customer Experience and Satisfaction, 3 Solutions Banks Can Use To Improve

Author Deetya Soft Posted on Posted on
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Banking industry is confronting wild challenge. In this way, it is significant for banks to guarantee their clients are happy with their administrations. A positive client experience will help in keeping client steadfastness just as getting more clients with reference business. To guarantee a positive client experience, the first thing is having compassionate and expert […]

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Categories IVR

Interactive Voice Response System For Indian Bpos

Author Deetya Soft Posted on Posted on
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For administration division, IVRS has developed as a progressive innovation. Be it the after-deals procedure of a call focus, an inbound call focus kept running by a medical clinic or telemarketing division of a banking, IVRS has been effectively sent to enable them to incorporate and computerize their calling forms. Essentially, IVRS is utilized to […]

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Categories Uncategorized

The ability to bypass the automated system is a key call center ivr best practice

Author admin Posted on Posted on
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The consequences of our overview demonstrate that in excess of 60 percent of respondents want to talk with a partner, for the most part as a result of contemplations in regards to effectiveness, security, and speed of administration. Along these lines, the alternative to sidestep the computerized system so as to converse with a human […]

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Categories IVR

Looking the best contact center solution with a handy autodialer?

Author Deetya Soft Posted on Posted on
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Looking the best contact center solution with a handy autodialer? Take a look.   It’s proficient and adaptable programming that highlights three dialing modes (Preview, Power, Predictive), guarantees far reaching announcing, and gives all the correct apparatuses to overseeing customers, crusades, and call focus specialists. IVRguru Cloud contact focuses arrangement is an extraordinary instrument for […]

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Categories Virtual number

Virtual Number and All About it

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What is a Virtual Number? Have you ever tried calling a lot of international calls for your business? And the experience became expensive? Here is the solution for you. Virtual Number is a type of phone number which does not require any sim card or phone line. This reduces the headache regarding the cost of […]

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Categories IVR

Using IVRguru IVRS For Data Collection In Hospitals

Author Deetya Soft Posted on Posted on
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Hospitals can conduct surveys and campaigns for a social cause and disease like tuberculosis (TB), polio vaccinations through an IVRS. The data gathered through these surveys can then be recorded for future researches. The campaigns can also be materialized for awareness of disease like dengue, malaria amongst the masses. Services ranging from calling people at the […]

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