Categories IVR

Business Continuity & Call Center in lockdown COVID-19

COVID-19 (Coronavirus) Work Continuity Planning and Resources – As we are aware this very crucial time to maintain work continuity, COVID-19 (Coronavirus) Work Continuity Planning and Resources – As we are aware this very crucial time to maintain work continuity, As private sectors and government sectors are asking employees to work from home in less-affected regions to […]

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Categories IVR

IVRguru help contact center transition to a remote agent model Due to coronavirus (COVID-19).

As worldwide concern over COVID-19 (coronavirus) continues to grow, IVRguru is here to help your contact center transition to a remote agent model. Organizations and governments are progressively requesting that representatives telecommute or are moving work to workers in less influenced districts to keep up business congruity and handle enormous swings in association volume during […]

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Categories IVR

Using IVRguru IVRS For Data Collection In Hospitals

Hospitals can conduct surveys and campaigns for a social cause and disease like tuberculosis (TB), polio vaccinations through an IVRS. The data gathered through these surveys can then be recorded for future researches. The campaigns can also be materialized for awareness of disease like dengue, malaria amongst the masses. Services ranging from calling people at the […]

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Categories IVR

WHY YOU SHOULD USE IVR ?

In case you’re not utilizing IVR for your business, you ought to be. Intelligent voice reaction (IVR) is a computerized communication framework, enabling organizations to collaborate with guests, gather data and direct movement to the suitable territories without picking up the telephone. IVR is an ideal case of man and machine cooperating in idealize concordance […]

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